PDF Remediation Services:
Our professional PDF remediation services ensure that your documents meet ADA, Section 508, EAA and WCAG standards, making them accessible to everyone, including people with disabilities.
Whether you’re looking to fix existing PDFs or create new, accessible documents, we’re here to help.
Types of PDF Documents that Should Accessible
Different industries use PDFs for various purposes, and ensuring these documents are accessible is critical to providing equal access to individuals with disabilities. Below is a list of PDF types that should be accessible by industry, along with examples:
Hospitality and Restaurants
- Restaurant menus (dine-in, takeout, and catering menus)
- Event and banquet packages
- Nutrition and allergen information
- Special promotions or coupons
Real Estate
- Property listings and brochures
- Leasing agreements and rental applications
- Disclosure forms (e.g., lead-based paint disclosures)
- HOA documents (covenants, conditions, and restrictions)
- Closing contracts and deeds
Healthcare and Medical
- Patient intake forms
- Consent and release forms
- Billing statements and insurance claims
- Discharge instructions and care guides
- Prescription and treatment plans
- Medical brochures and educational resources
Education
- Course catalogs
- Enrollment forms
- Syllabi and class schedules
- Student handbooks
- Financial aid and scholarship forms
Legal and Government
- Court forms (e.g., filings, motions)
- Tax documents
- Permits and license applications
- Voting guides and ballots
- Public notices and reports
Retail and E-commerce
- Product catalogs and brochures
- Warranty and return policies
- Instructions for use or assembly
- Gift card terms and conditions
- Shipping and order forms
Finance and Banking
- Loan applications and agreements
- Account opening forms
- Credit card disclosures
- Investment prospectuses
- Annual reports and statements
Technology and SaaS
- User manuals and guides
- FAQs and troubleshooting documents
- Onboarding materials
- Service agreements and SLAs
Transportation and Travel
- Flight schedules and itineraries
- Booking and reservation forms
- Travel insurance policies
- Safety guidelines and brochures
Hospitality and Restaurants
- Restaurant menus (dine-in, takeout, and catering menus)
- Event and banquet packages
- Nutrition and allergen information
- Special promotions or coupons
Real Estate
- Property listings and brochures
- Leasing agreements and rental applications
- Disclosure forms (e.g., lead-based paint disclosures)
- HOA documents (covenants, conditions, and restrictions)
- Closing contracts and deeds
Healthcare and
Medical
- Patient intake forms
- Consent and release forms
- Billing statements and insurance claims
- Discharge instructions and care guides
- Prescription and treatment plans
- Medical brochures and educational resources
Education
- Course catalogs
- Enrollment forms
- Syllabi and class schedules
- Student handbooks
- Financial aid and scholarship forms
Legal and
Government
- Court forms (e.g., filings, motions)
- Tax documents
- Permits and license applications
- Voting guides and ballots
- Public notices and reports
Retail and
E-commerce
- Product catalogs and brochures
- Warranty and return policies
- Instructions for use or assembly
- Gift card terms and conditions
- Shipping and order forms
Finance and
Banking
- Loan applications and agreements
- Account opening forms
- Credit card disclosures
- Investment prospectuses
- Annual reports and statements
Technology and
SaaS
- User manuals and guides
- FAQs and troubleshooting documents
- Onboarding materials
- Service agreements and SLAs
Transportation and
Travel
- User manuals and guides
- FAQs and troubleshooting documents
- Onboarding materials
- Service agreements and SLAs
Why Accessibility Matters for PDFs
Accessible PDFs ensure individuals with disabilities (e.g., using screen readers or other assistive technology) can interact with the content. Common accessibility features include properly tagged headings, alt text for images, readable tables, logical reading order, and navigable links.
Making these documents accessible improves usability, expands your audience, and helps businesses comply with regulations like ADA, Section 508, EAA and WCAG standards.
What is PDF Remediation?
PDF remediation is the process of making PDF documents accessible to individuals with disabilities. By remediating your PDFs, you ensure a smooth experience for individuals with disabilities. Remediated PDFs ensure individuals with visual impairments, hearing loss, or motor disabilities can effectively use assistive technologies like screen readers, magnifiers, and voice control software.
We ensure your PDFs have:
Text is properly tagged for screen readers.
Content is structured in a way that makes sense when read aloud.
Alternative text for images, graphs, and other visual media.
Interactive forms are navigable for all users
Our PDF Remediation Process
We follow a thorough approach to ensure your PDF documents meet accessibility standards.
Document Evaluation
Our experts perform a manual, detailed evaluation of your PDFs, identifying any accessibility barriers and areas for improvement. While using software like Adobe Acrobat Pro DC can help correct basic tagging, such as lists, tables, and figures, EcomBack offers a team of professionals dedicated to ensuring that no issue is overlooked.
PDF Remediation
We identify and fix accessibility-related issues like missing alt text, improper tags, inaccessible form fields, poor structure, and color contrast problems.
Adobe In Design is a valuable resource for creating accessible PDFs; however, EcomBack takes it one step further by providing customized remediation solutions tailored to your specific needs. By working with us, you can save time and free up your schedule to focus on other responsibilities to ensure your business runs smoothly.
We also offer accessibility training and 24/7 ongoing support so your team can always stay on top of PDF remediation
Review and Final Delivery
Once your PDFs are remediated, we conduct a final review to confirm compliance and provide you with a fully accessible document. We can also convert PDFs into accessible formats such as HTML or Word, making them easier to use across different devices and platforms.
Why You Should Choose EcomBack to Create Accessible PDFs
Expertise
With years of experience in accessibility, the EcomBack team recognizes that having accessible PDFs is crucial for inclusivity and compliance. We are always staying up to date with accessibility laws and guidelines and are committed to ensuring that all content we create meets these standards.
Tailored Solutions
We provide custom remediation services for a wide variety of documents, from contracts and reports to brochures and training materials.
Timely & Reliable
We work in a timely manner to ensure your documents are accessible within your deadlines without compromising quality.
Fair Pricing
We offer competitive pricing to fit the needs of businesses of all sizes.
Ready for Accessible PDFs? Get Started Today
Don’t let inaccessible PDFs limit your audience or put your business at legal risk. Let us help you ensure your PDF documents are compliant with ADA, Section 508, and WCAG. We offer a personalized solution to ensure accessibility for all users, regardless of their disabilities.
Frequently Asked Questions
Why is PDF remediation essential?
PDF remediation is critical for ensuring compliance, inclusivity, and broader accessibility for all users. Here’s why it matters:
- Legal Compliance: Regulations like the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act and EAA require digital documents to be accessible. Non-compliance can lead to lawsuits, hefty penalties, and damage to your organization’s reputation.
- Inclusivity: Accessible PDFs ensure equal access for individuals with disabilities, including those with visual, or cognitive impairments.
- Broader Reach: By making your content accessible, you can attract a wider audience, increase engagement, and enhance user satisfaction.
What legal standards govern accessible PDFs?
Adhering to the following laws and guidelines is essential for making PDFs compliant:
- ADA (Americans with Disabilities Act): Ensures equal access to digital content for individuals with disabilities.
- Section 508 of the Rehabilitation Act: Requires federal agencies and their contractors to provide accessible electronic information.
- Web Content Accessibility Guidelines (WCAG): A global standard that outlines how to make digital content, including PDFs, perceivable, operable, understandable, and robust.
Failure to comply with these standards can result in significant legal and financial risks for your organization.
How does the DOJ’s Title II rule impact PDF accessibility deadlines?
The recent DOJ ruling mandates compliance deadlines for public entities:
- By April 24, 2026: Public entities serving populations of 50,000 or more must ensure all newly created PDFs meet WCAG 2.1 AA standards.
- By April 26, 2027: Smaller entities and special districts must also comply.
Exemption for Archived Content:
Archived documents are exempt if they:
- Were created before the compliance date.
- Are stored solely for reference, research, or recordkeeping.
- Are located in clearly designated archival areas.
- Remain unaltered after archiving.
Ensure your active documents meet these deadlines to avoid compliance issues and legal risks. For more details, refer to the official DOJ announcement: DOJ Title II Web Accessibility Guidance.
How long does the PDF remediation process take?
The time required for remediation depends on:
- The total number of PDFs.
- The complexity of the documents, such as tables, graphics, or interactive elements.
We provide estimated timelines tailored to your project’s needs.
How much does PDF remediation cost?
Costs vary depending on the volume and complexity of the documents. For a custom quote, contact our team to discuss your specific requirements.
Partner with EcomBack for PDF Accessibility
Ensure your documents are accessible, inclusive, and compliant with legal standards. With EcomBack’s expertise in PDF remediation and accessibility, you can meet your deadlines and create a better experience for all users. Contact us today to get started!
